View answer in context. Do not remove both cartridges at the same time. Clean the cartridges one at a time. Try using a different paper. If you do not use genuine HP cartridges, the steps in this document might not resolve the issue. Click the button that opens the Properties dialog box.

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Thank you for your patience. The problem is probably related to the paper that you were trying to print on, or possibly a connectivity problem. Try to print a self-test report after every solution even if the solution resolves the issue.

The cartridge is out of one color of ink or the ink nozzles might be clogged. Select an operating system and version to see available software for this product.

Follow these steps to clean the paper feed rollers. The carriage image might not look exactly like the carriage area in your printer, but the steps are the same for cleaning the electrical contacts in your printer.

Product Details

Use the following guidelines to determine which cartridge printed which areas. Solution and Diagnostic Data Collection. The Virtual Agent is currently unavailable. How does HP install software and gather data? The printer Toolbox opens in a new window. Wait for the product to complete a job or to display an prnt Out of paper ‘ message before reloading paper. Distilled water tap prnt might contain contaminants that can damage the cartridge.


Make sure that all the paper in the stack is the same size and type and free from rips, dust, wrinkles, and curled or bent edges.

Modify your browser’s settings to allow Javascript to execute. This product is suited for the use of recycled paper according to DIN The cartridge might be running out of ink or the nozzles might be clogged.

HP Deskjet F2400 All-in-One Printer Series – Troubleshooting Print-Quality Issues

Dry foam-rubber swabs, lint-free cloth, or any soft material that will not come apart or leave fibers coffee filters work well. The color blocks are streaked or lined. The color cartridge prints the color areas of the report, such as the cyan bluemagenta, and yellow color bars. Click the Printing Shortcuts tab, and then click the type of job you are trying to print.

The Virtual Agent is currently unavailable. Europe, Middle East, Africa. Do not push the guides in so tightly that they bind against the paper. Doing so can ho2400 in clogs, ink failure, and bad electrical connections. HP recommends that you use genuine HP ink or toner supplies.


Issue The product does not pribt up or feed paper from the main paper tray. Select the desired files and choose ‘Download files’ to start a batch download.

QA HP series print cartridge 6, Pages

Click the tab that provides paper type and size settings. Modify your browser’s settings to allow Javascript to execute. Parts New Products will carry the full OEM warranty as provided by the manufacturer Periods may vary based on the manufacturer and type of product. To start the conversation again, simply ask a new question. The carriage moves to the center of the printer.

Click Printersand then right-click the appropriate product. Click the Windows iconmove the cursor to Printand then click Print. Open the front access door.